Shipping policy
Shipping Policy
Last updated: 9 July 2026
Free Shipping
We offer free shipping on all orders, worldwide. No minimum order value required.
Order Processing
Orders are processed and dispatched within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Delivery Times
Estimated delivery times after dispatch:
- UK & Europe: approximately 5-8 business days
- Rest of World: approximately 5-8 business days
Please note these are estimates only and are not guaranteed. Delivery times may vary due to carrier delays, customs processing, or circumstances outside our control.
International Orders & Customs
For international orders, your package may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the recipient and are not included in your order total. Please check with your local customs authority for more information before placing your order.
Tracking
Once dispatched, you will receive a tracking number to monitor your delivery. If you have not received your tracking information within 3 business days of placing your order, please contact us.
Lost or Delayed Shipments
If your order has not arrived within 14 business days of dispatch, please contact us at [email protected] and we will investigate with the carrier.
Contact
A&S Commerce Ltd (trading as Meridian) [email protected]